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office@mundus.bg
+359 883 888 333
SEND INQUIRY
EN
BG
EN
Services
Property Management
Facility Management
Project Management
Professional cleaning
Daily cleaning
Deep cleaning
Technical Maintenance
Renovation and Civil works
Consultancy services
Products
UPS Systems
Diesel Generators
Batteries
HVAC systems
Refrigeration system
Security systems
News
Blog
Technology
Ticket system
Digital work card
Digital check list
Client Center
About us
About us
Careers
Open positions
Contacts
Ticket system Log in
Customer Center Log in
Ticket system
Easily submit and track requests
with our Ticket system
Our
web
- based query system ensures efficient tracking and successful execution.
Check out our workflow
Work process
1
Submitting a request
The contracting authority enters the ticket system via username and password and submits the desired request.
2
Accepting a request
The submitted request is processed by our coordinator - one point of contact with the Client.
3
Dispatching team
After processing the request by our employee, a technical team is sent to the site.
4
Execution
The necessary activities are carried out to eliminate the problem by our team.
5
Completing a request
After the execution of the activities, a digital work card is generated and the request is closed in the system.
6
Reports
A report is prepared at the end of each month based on the completed requests and the activities performed.
Log in to the ticket system
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